[Resolved]  State Bank Of India [SBI] — Not able to Prematurely close my MOD deposit account from internet banking and YONO Banking

Address:

SBI, Kabir Chowk Branch, Raigarh CG, 496001

Hi,
I have a SBI saving account with number [protected] and I have created MOD accounts online in internet banking . As per the features, I can prematurely close the MOD accounts anytime or I can partially withdraw the amount from MOD. But now when I am trying to close 01 of my MOD accounts online as mentioned in SBI portal I am getting an error stating "Your MOD account can not be closed as delinking of your MOD account is failed" and it is not closing. I also tried partial withdrawal which is also failing. I contacted customer care multiple times today on 02nd Jan 2024 and none of them are able to solve the issue. They are asking to visit branch where I am currently not staying as i had transferred to maharashtra state last month . As I have created it online, I should be able to close it online as per bank instructions. The MOD deposit account are [protected] which i want to close.