State Bank Of India [SBI] — Not furnishing the last pension record of my deceased son

Address:	Dhemaji, Assam, 787059
Website:	about bank officials in furnishing data

Dear Sir/Madam,
with due respect and reference to the subject mentioned above i am so helpless and apalled by the response of the SBI, Roing Branch code 5821 Arunachal Pradesh regarding the furnishing of the last pension paid statement by the Bank for which i am facing lots of problem in withdrawing the full settlement of the death benefit of my deceased Brother who had Saving/Pension reimbursenent A/c no 045/5192 in SBI Roing.

Prologue: My elder brother drew his last pension money on dated 29Nov 2003 .he use to draw the money at an interval of 2/3 months as the amount was just a Rs 1800 so it took him around Rs 1000 to reach the bank from the place of resident (PO Silapathar, Dhemaji Distt) which is far from the drawing branch as at that period there was no Core banking facility.Meanwhile due to illness he died on 17 March 2004.As for the final settlement of the child pension we were asked by the office of the Assam rifle to bring the last paid statement from the drawing branch.and when we approached the bank official were unable to provide the account detail as been said by them that the whole system of the transaction was shifted from manual to Computerized hence we were not given exact details but at last they gave us that the deceased has drawn the pension till March 31, 2004.which is totally a false and biased information provided by their part in order to close the whole process and not give time to my grievances till today I am facing hurdle in requesting the bank official to provide the statement as per the last recorded statement in the saving A/c passbook which has been clearly written and recorded of the transaction statement and account, amount and date.Sir it has been long 13 years i have been running from pillar to post but still I am being neglected & kept in dark by the bank officials.As the bank officials have given the last payment till march 31st 2004 i am being asked to return the amount after 17 march to 31st March which is totally invalid as a deceased person can never draw money from the bank after death.Hence I request the redressal officials to look into my pain on humanitarian ground and provide me the statement as peer the recorded statement in the Passbook which is in my custody.

With Ray of Hope from you and waiting eagerly,
Rajesh Kr. Rai
Vill Phulbari PO/PS Silapathar
Distt Dhemaji Assam
787059
Phn No. [protected]