State Bank Of India [SBI] — not providing me original loan key fact statement of my personal loan as sanction letter i got is originally stamped and signed.

Address:

SBI bank Chhoti baradari ,patiala,branch code :1637, 147001

This is bhagwan singh, a retired govt. Pensioner. I have taken a personal loan of six lakhs from sbi bank chhoti baradari, patiala, punjab. Ifsc code is sbin0001637. I have received an originally stamped sanction letter as it is needed for visa application but they are refusing me to give the originally stamped loan key fact statement

Also, i have taken my account statements that are misprint the entries are not clear and on demanding the same statements in ostensible view, making excuse of printer and charging me more on this.