State Bank Of India [SBI] — Nro cheque book not got for one year

I hold a nre and a nro account with sbi, metropolics, bank, my nro cheque book has not come since the last one year, even internet banking does not work as, the profile password which i created is not accepted,.. So i cant add a beneficiary,...

I am unable to do any transaction,

Please send my nro cheque book urgently.. Kunal karkera.

Even when i go to the bank, my problem is not sorted out.