State Bank Of India [SBI] — Officials careless behaviour at kubernagar SBI branch

Address:

Ahmedabad, Gujarat, 382345

I have an account in SBI kubernagar branch due to which I have to visit the branch on a regular basis . Every official present in the branch (except bank manager ) behaves unprofessionally . Being unable to speak or read the local language, I have to depend on enquiry . However, the officials don't listen and send me away to the guard saying that it is not an enquiry counter . The guard has all the forms kept with him but, the he obviously cannot answer the minor queries which arise while filling the form, or something that requires an unconventional approach . Most of the people who visit the branch are senior citizens and they all say that nobody listens to them in that particular branch and there is always a shortage of staff and a huge que ...
The callous behavior of officials often results in apathy of visiting the branch, specially among the younger generation