State Bank Of India [SBI] — overdue charge on sbi credit card before receiving the card

Address:

Q2-1002,Solacia Phase 2 Wagoli pune, Satara, Maharashtra, 412207

Hi team,

Iam sampath reddy elipeddi.. I applied for sbi credit card in and around may.
Post that i didn't receive any information regarding the card except the verification call from delhi. After lot of followups i got a tracking number and from which i started tracking the card and after lot of followups i received cc at near by post office on aug 5 and card got activated on aug 7.
Post that i have installed sbicard app with the credentials (Carrd details, dob.. Etc) and when i checked the transaction history on aug'7, 2019 suprisingly i have seen aug 6 as the last date of the payment of the yearly charges which was billled on july 17'19. And also i have seen rs-472 as late charges.

Could your team please help me understand how can i come to know that i need to pay some x amount for xyz card number before i receive the card.

Tried contacting sbi customer care in different ways but no response from any end..

Please let me know i[censored] need any additional details

Thanks
Sampath