State Bank Of India [SBI] — penalty charged for non submission of rc copy

Address:

Bangalore, Karnataka, 560079

I have bought new maruthi brezza car for which a loan was taken from sbi, basaveshwarnagar, bangalore. Firstly, at the time of awailing loan, no information was given that rc copy has to be submitted and any duration for the same. Though i receive emi due notification at the beginning of every month, no such intimation was provided regarding submission of rc copy. Instead penalty charges were leived directly and second penalty even after submission of rc copy. I have visited the branch and appraised regarding the same, requesting for reversal of charges. The incharge staff are not seemingly cooperative regarding the same and no satisfactory responses are given.