State Bank Of India [SBI] — Pending NOC_Closing of credit card

Address:

Chennai

Sir,

I personally approached the SBI credit card division in chennai to close my outstanding payment, since i was in overseas for last 10 years i have missed the outstanding payment in my credit card and wish to close the outstanding payment. As informed by the representative in credit card division chennai, one person from SBI called me and send an email with the settlement amount to settle by Today and he will follow up and get the NOC in next 15 days. As informed i have cleared the outstanding payment on the same day and still chasing him for the NOC. The worst part is he is not answering my phone calls and disrespecting the customer giving false promises.