State Bank Of India [SBI] — phone linking disabled and not restarted after multiple attempts

Address:Ahmedabad, Gujarat, 380015

3 months back, the sms services to my registered mobile number stopped.
I connected with the local branch (Manekbaug ahmedabad) as well as the branch dealing in exclusif card services.

The staff made multiple attempts to resolve the issue.
We removed extra cifs,
We changed the registered phone number

Yet there is no resolution so far.

I am not able to use by debit card as the otps are not received on my phone.
I am also unaware of the transactions happening in my bank account as i am not receiving sms alerts.

This is causing me a lot of inconvenience.
Kindly resolve this at the earliest.

Thanking you in anticipation,
Best regards,
Dr. D. C. Talsania
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सर मेरा नाम ह.सीताराम हैं मेरा पेशन ओडर आपके पास pcda allahabad ने dat.8/6/2018 को भेज दिया मेरा army no.13983637w है ppono.[protected]है चार महिनो से अभी तक मुझे पेशन ओर अन्य vanifiet नही मिला sir I request you please help me mob.[protected]

My account number is [protected] in my account it is showing 10000 lien balance and main balance is showing 0 so kindly resolve my problem

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