State Bank Of India [SBI] — pmay subsidy / application status not received

Address:

Kondhwa

I am following from july 2018 with sbi bank to provide me status / application id of my pmay application. First they misplaced the application documents and ask me to re-submit all the documents. I had resubmitted all those document one year back. I am following up with sbi bank. But there is no reply / response from them as if i had not taken loan from sbi bank. There is no such complaint grievance dept to monitor all such mails.
My name = nisar ahmed shaikh contact no [protected]. I had taken loan from aundh branch.