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State Bank Of India [SBI] — pos transaction, amount debited but not credited to merchant account

Address: 411015

Amount debited on 5th sep 3 times of rs 2100 (So amount debited 3 times = rs 6300) when i swiped the card in the shop but not credited to the merchant account. I have raised a complaint regarding this got response that credited to the customer account (My account) on 6th sep but i haven't received any refunded amount yet. It's more than 15 days now.
Even i went to my branch. They were saying that it has been credited to the merchant account.
So anybody tell will it automatically refunded to my account or there is any other process i need to follow. Please help.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Sep 21, 2018
Updated by Aboli2409 But amount not credited in my account yet. I haven't received any refunded amount.
Please see attached list of trasaction

Sep 21, 2018
Updated by Aboli2409 Also, I went to the branch asked about my refunded amount. They said they haven't received an amount in the branch
as well.
My branch is Vishranthwadi Pune (branch code: 014889)
 
7 Comments

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Comments

Please refund my si fail deducted amount twice. i hv kept all my transaction upto date without due . i hv sufficient balance all the time. even then its deducted. kindly recheck nand refund my account
Reply
Dear sir 30/08/2018 ko sbi aneyware se upi transfer kiye the balance kat gaya balance nahi gaya hai up id no[protected] hai plz cheq

pos transaction, amount debited but not credited to merchant account - Comment #3215552 - Image #0
Reply
Dear sir

I had ordered something from amazon but then cancelled and amazon processed the refund of rs 1165.00 on 20/08/2018. But It got stucked I didn't received my money in bank account. My reference number for refund status is 607855.

kindly check that.
Thanks
Rashmi
Reply
Hello sir sbi internet banking upgrade access level OFFLINE BRANCH VISITING REQUEST KARNE KE LIYE KEYA LIKHANA PADEGA PALACE REPLAY
Reply
Kindly my account investment intermedi account to debited295rupees please call back or account block me [protected]

pos transaction, amount debited but not credited to merchant account - Comment #3215786 - Image #0
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Loan balance enquiry
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Pos transaction amount of 1396rupess debited but not credited to marchant account..

pos transaction, amount debited but not credited to merchant account - Comment #3881307 - Image #0
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