[Resolved] State Bank Of India [SBI] — Recovery Agent Harassment

bhavik1365

from Mumbai, Maharashtra

Mar 9, 2022

Address:

Mumbai

I pay my credit card bill regularly but due to a financial crunch, I was not able to make the payment in the month of Feb'22 I had made the payment on[protected] Rs. 5200 &[protected] Rs. 2000/- Total 7200 still recovery agent is asking to pay Rs. 3100 and threatening to visit my premises I had tried to explain but was not ready to listen. There is a patient in my house this is very frustrating. I have attached the call recording there are more call recordings but unable to upload them all.

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Apr 25, 2022

Complaint marked as Resolved

i have received only information that we are investigating

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2022

State Bank of India [SBI] Customer Care's response Dear Customer, We regret the inconvenience. Kindly share with us your contact details at sbicard.com/email with the reference number 864077 and our representative will connect with you at the earliest.