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State Bank Of India [SBI] — Refund for a product I ordered from Amazon

My name is Umang Gupta and I had ordered Apple iPhone 13 (128GB) - Starlight of RS.45, 999 in Amazon on 7 October, 2023 and after 18 October, 2023 I returned this order because it was damaged. And on 24 October, 2023 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005432983280005114919 and told me to fill charge dispute form but State Bank of India doesn't have such policy. So please kindly respond to this complaint it's very urgent.
Thanks you sir
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