State Bank Of India [SBI] — Refund for failed transaction through internet banking

Address:500084
Website:www.airtel.in

Today (1st July 2016) at 11:57 AM (IST) i paid the Airtel mobile postpaid bill of amount 5739/- through Airtel portal from my SBI Net banking. The amount was debited from my account and i got a message that the transaction was declined and failed by the bank and asked me to contact the bank. I went to bank they told that it will be credit to my account in one hour. Still i didnt receive the amount. Please help me on it.

Txn. ID[protected]
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On 3rd september 2018, I paid an amount of Rs.100/- towards topup charges to BharatiAirtel vide reference no.[protected]. A message has come that your transactlion initiated but did not come your transaction is successful. Where my money gone from SBI AC. Again I transacted Rs.100/- my SBI net banking on date[protected] vide reference no.[protected], it was successful. What happened to my previous amount i.e., Rs.100/- Whether it will be refunded or not. Pl clarify

[protected]@gmail.com
[protected]

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