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State Bank Of India [SBI] — Refund initiated but still not received in bank account

Address:Gali no 16,Tiwari Sadan ,Chota bharwara,gomtingr

The refund is initiated by the grey quest company on 23 December 2022 but not received till now in my account.
Payment ID: pay_KozX11yhwr9UJ7
Refund ID:rfnd_KvM521eYnBUdiX
Amount : ₹14, 696.94
ARN Number: 00236302365035589174599
I would request you to do as soon as possible.
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