State Bank Of India [SBI] — refund issued by amazon but not processed by bank

sup2991

from Pune, Maharashtra

Address:

423605

I made a purchase from amazon of rs 8300 of which i requested for refund. I called amazon, they told me refund has been issued, they also gave me transaction details. When i called sbi they told me to file a complain against amazon. I am very sure that it not amazon's fault as i have come across many similar complaints against sbi. I have also filed a complaint in consumer court. I hope to solve this issue at bank's level so please consider my request.

Thank you
Sagar pachore
Acc no: [protected]
Sbi khandaknala kopargaon

+2 photos

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Jan 17, 2018

Updated by sup2991 These are the transaction details i got from amazon:
trn no: 402037 for amount of 6999
trn no: 422844 for amount of 699
trn no : 470911 for amount of 549

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