State Bank Of India [SBI] — refund not issued in account

Address:Thane, Maharashtra, 401601

Dear sir

A refund of 1199rupees was successfully processed on 26 september 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now. Reference number of transaction[protected] of the refund.

I have called the state bank of india customer service but nobody has replied or resolved the problem. No action is being taken.

I have confirmed with amazon and they have successfully processed the refund. My contact details are email id mitesh19. [protected]@gmail.com and phone number [protected]. I have also attached an screenshot of email from amazon merchant.
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