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State Bank Of India [SBI] — Refund not received in bank account sent by Amazon

I have ordered American tourister troy polyster 56cm chocolate brown trolley bag of Order Id[protected] and price of the product is Rs 3700.00 on 24/10/2019. And i returned the product on 03/11/2019. Amazon initiated the refund but still amount of Rs 3700.00 on 03/11/2019 but hasn't credited in bank account. Amazon sent me The refund reference number is 267683.
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