State Bank Of India [SBI] — Refund of Amount Deducted Twice

Respected Sir/ Madam,

1. I am a DSP bank account holder of SBI (Defence Banking Branch Faizabad (10345). My A/c No is xxxx xxx 4040.

2. On 13 Oct 2021, I filled fuel of Rs 2400/- in my car from Sree Vivekananda Fuel Park, H 234 Sulibele Village; Sulibele-devanhalli RD Hoskote Taluk; Bengaluru; Karnataka 562129. I used my debit card (Card No xxxx xxxx xxxx 3910) for payment of Rs 2400/-. However, the amount Rs 2400/- has been deducted from my account twice, perhaps due to some technical or network problem in the POS machines.

3. On enquiry from Petrol Pump Manager, it is revealed that they have received only Rs 2400/- against the said debit card and they provided me a summary of their sale receipts of 13 Oct 2021.

4. Since the amount, erroneously deducted, has not been refunded till date, ie upto 16 Oct 2021, may I request you to look into the matter and refund my Extra Rs 2400/- which has been erroneously deducted from my account.

5. The payment receipt and sale summary are enclosed for your necessary action please.

Thanking you in anticipation

Yours faithfully,

MI Shariff