State Bank Of India [SBI] — refund of debited money due to atm machine problem

Address:

Bangalore

Money debited from account but cash not received from atm transaction on 29 february 2020 raised complaint in sbi customer service on 4th of march 2020 when refund was not initiated with complaint no [protected] but complaint was closed on 21 march 2020 stating that the transaction was successful and to enquire more on the branch but the branch advise to raise a new complaint, been running from one thing to another to sort out the issue but the solution doesn't seem possible to get the money that i have lost due to atm machine error