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State Bank Of India [SBI] — refund of sbi debit card payment

On 17th Feb.2018, I wanted to make POS payment of Rs. 416 to SADANAND SUPER STORE at Surathkal north of MANGALURU at about
11 . 10 am. Since the payment machine was not working, I made cash payment .
However, I got a message at about 1.11 p.m. on my mobile that POS payment is done with txn #[protected] . I also find that this amount is debited to my account in my account statement on 19th Feb. 2018
The person at Sadanand Store has shown the HDFC statements for that day and I did not see my txn in it . So I desire that the amout of Rs. 416 be refunded by credit to my account at SBI, NIT-K, Srinivasnagar P.O.

Complaint Status


[Feb 27, 2018] State Bank of India [SBI] customer support has been notified about the posted complaint.
Updated by M.K.Parasuram Feb 26, 2018
The debit of Rs. 416 was done on 17th Feb . 2018 and not 19th as I gave earlier .
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    Customer satisfaction rating
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001