State Bank Of India [SBI] — refund of transaction failed during cash withdrawn from atm

Address:

Mathura, Uttar Pradesh, 281004

Respected sir,
I withdraw cash from obc bank atm on 13/10/18 in mathura my account is in sbi account no [protected],. On 13/10/18 i put my atm card in atm and fill details and fill amount 1000 it automatically generated 10000, put amount not come to i tried three time it same but amount not come after that i go another bank to withdraw 1000 it come out from axis bank atm. When i came home i seen the amount of 30000 debiet from my account. I go obc atm and call customer care and tell that my 30000 debeted from account but not come out they said it refund in 24 hours, i wait 24 hours after that 1 file complaint in sbi about that they take one month to clear that they said transaction was completed but i didn't get any amount.