State Bank Of India [SBI] — refund transactions

Address:

New Town, Cooch Behar, West Bengal, 736101

I have brought two lipstick Maybelline nework super stay Matt lipstick that price were 520 or 527 rupees from amazon. Those product were not returnable policys. But unfortunately I had received different brand for those products.So I had call to Amazon customer service and explaind my issues. They had initiated refund for those products and told me After 4 to 5 days I will get my refund. But still today I don't have any refunds.. Amazon had already initiated my refunds and I have gotten
referencee no for those transactions in my mail id. But bank not reflected my amount in my account...