State Bank Of India [SBI] — refunded money of cancelled order is not reflect in my account

Sir/madam
I ordered medicine from netmed.com. The order couldn't deliver and returned later order is cancelled and refund is proceed on 15 july 2019. But money doesn't reflect in my account. When i contacted to netmed.com they share a refrence id of refund saying that your amount is refunded on 15 july 2019.
The shared detail is follow:

Find the below refund details for your reference.
Refund id 20190715111212801300168491137892677
Ref id netmed057977088594901563195711726

Kindly consider my request and reflect the money in my account.

Regards
Ravindra kumar
Sbi a/c no. [protected]
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