State Bank Of India [SBI] — Refusal to service.

Address:

Karanjade, Sector-4, Panvel-410206

Sir today on 31.07.2021, I visited SBI, Karanjade Panvel Branch to submit cash of 25000/_ each on two of my parents accounts. This is a new branch which is visited by very few customers in a day. I visited at 13.15hrs, the staff were having their lunch, so out of courtesy, I waited for around 15 min. I was the only customer then in the branch. After their lunch, when I submitted my deposit form, it was refused...However the said accounts were successfully deposited the same amounts by the same branch on 17.07.2021. The money I loaned from someone as it was required by my parents at our native place. I submitted written complaint in the branch and I am having receipt of it.