State Bank Of India [SBI] — reg. green channel transaction. | |||||
Sir, I dr. Sunil patta existing sbi bank holder having account no. [protected], presently residing at kakinada east godavari dist. Andhra pradesh. Today i have been to the sbi sarpavaram branch (Code - 020718) kakinada, east godavari dist. Andhra pradesh for transaction of card to card transaction through green channel. The counterparty cardholder to which i wanted to transfer is my wife and since she was unable to visit the bank, i wanted to transact cash on her behalf to my account. But the concerned person hadn’t accepted to my request and intended that the presence of the counterparty is mandatory. But i have come to know from a superior sbi bank official that such sort of practice is not mandatory. I request you to kindly, make sure that the employees are well aware about the information and norms so that misinterpretation doesn’t cause inconvenience to the customers. Thank you Was this information helpful? | |||||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||||
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