State Bank Of India [SBI] — regarding our property documents stuck in bank since 1 year even after loan is closedcleared

Padma Rangaraju

Address:

falt 303 plot 123 svs archade j p homes street 3 abhyudaya nagar chintalkunta vanasthalipuram, Hyderabad, Telangana, 500070

Hello, sir, i padmavathi rangaraju holding loan account no as hl/od-mortgage account no [protected] is requesting you to kindly ask the related bank people to provide me back the property papers we mortgaged though it been past one year we cleared loan as on[protected]. Sir for the same my husband has visited many times and the last time he visited was on july 13, 2019, as he fell sick expired later in august. Again in december my brother who stays in ireland visited the office and requested miss neelam a responsible person from the office she did give phone no for further inquiry but sir only for couple of times she responded next not lifting calls. Sir this property belongs to my parents and now are too aged father 81 mothers 71 years they cannot come to bank nor can do calls many times and myself being working in a private organization cannot take many leaves as at the end salary matters for cutting. So this is reason why iam logging complaint hoping i shall be justified through this option or had to take another option in search your staff are rude in talking too but that fellow is retired now. Try to understand the sensitive situation and do necessary help

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 26, 2020

Updated by Padma Rangaraju Hello, sir, I PADMAVATHI RANGARAJU holding loan account no as HL/OD-MORTGAGE Account No [protected] is requesting you to kindly ask the related bank people to provide me back the property papers we mortgaged though it been past one year we cleared loan as on[protected]. Sir for the same my husband has visited many times and the last time he visited was on July 13, 2019, as he fell sick expired later in August. Again in December my brother who stays in Ireland visited the office and requested Miss Neelam a responsible person from the office she did give phone no for further inquiry but sir only for couple of times she responded next not lifting calls. Sir this property belongs to my parents and now are too aged father 81 mothers 71 years they cannot come to Bank nor can do calls many times and myself being working in a private organization cannot take many leaves as at the end salary matters for cutting. So this is reason why Iam logging complaint hoping I shall be justified through this option or had to take another option in search your staff are rude in talking too but that fellow is retired now. Try to understand the sensitive situation and do necessary help