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State Bank Of India [SBI] — regarding transaction timeout

I transferred rs.7000 in an emergency situation. Now the app bhim sbi pay says that the transaction is timed out. I did the transaction on 1st august, 2019. The amount was deducted but the client did not receive the amount. Now the money is being useless as it haven't been refunded to me. How can sbi take our money and not refund it. It have been days now still i'm unable to find my money back. Sbi should take the matter in hand seriously as many people
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 06, 2019
Updated by bhskar have such problems.
Aug 06, 2019
Updated by bhskar I transferred Rs.7000 in an emergency situation. Now the app Bhim SBI Pay says that the transaction is timed out. I did the transaction on 1st August, 2019. The amount was deducted but the client did not receive the amount. Now the money is being useless as it haven't been refunded to me. How can SBI take our money and not refund it. It have been days now still I'm unable to find my money back. SBI should take the matter in hand seriously as many people have such problems.
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Comments

Someone debited by OTHPG payment..I don't know who's the guy..the transaction is doing by OTHPG payment which screenshot is given below.. please help my me..

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My sbi account has been hold.. Plz my account un holding
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M.Tamil Selvan's reply, Jul 31, 2019
Please help

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