State Bank Of India [SBI] — rejected account under sukanya samriddhi yojana at vadgaon branch pune

rakhondeshyam

from Delhi, Delhi

Address:

Near Navale Bridge, Pune, Maharashtra, 411041

I went to open account under Sukanya Samruddhi Yojana at SBI Vadgaon branch. The concerned person refused to open the account. I requested to branch manager, but she also told they cannot allow to open the account this branch. Branch manage to me tto visit another SBI branch or any other bank.
SBI website clearly mentions that SSY account can be opened in any branch. Since this branch is near to my residence and it is convenient to operate the account, I want to open SSY account here.
Please look into the matter and do the needful.

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 14, 2019

Updated by rakhondeshyam Still I have not received any response on this complaint.

I am very concern about peoples are finding difficulties for getting benefits of the government policies. This was not expected by branch of SBI which has a network in each and every corner of India. SBI website clearly mentions that SSY account can be opened in any branch. Why there is resistance from bank to open such account. I hope your team will look in to this matter and allow us and every citizen who wants to open an account.