State Bank Of India [SBI] — resolution taking time - complaint no - [protected]

Address:

Road No-17 Rajiv Nagar Patna-24, Patna, Bihar, 800024

Dear sir,

I have done the transaction at one of the shop at varanasi dated 05.11.19 through pos machine vide transaction id[protected] of amount rs 16230/- but the transaction was unsuccessful & still waiting for the amount to credit in my bank account no - [protected] but still the issue not resolved.

Kindly look into urgently to resolve the issue & get the amount of rs 16230/ to be credited in my bank account at the earliest as i need money urgently.

The refund should take 48 working hours but why taking so much time for refund.

I have raised complaint 4 times to sbi customer care but 3 complaint has been closed without my concern & without resolution.
Current complaint no - [protected]

Regards
Mohit verma