State Bank Of India [SBI] — Reversal for sbi credit card

Address:

560100

I need reversal for the below debit from my credit card.

11/12/2016 redemption fee dr (Excl tax 14.85) debit 99

11/12/2016 service tax including cesses dr debit 14.85

I use the card more than 2000 within 60days. So i ask the executive to redeem the reward points into amount of my joining fee rs500. But today i saw rs99 and rs14.85 is also debited.

When i bought the card. It was not informed me earlier and also reward points are not given as per the executive said during the issue of card.

As he said grocery will be 10 reward points for rs100 spend. But i done the transaction in dmart supermarket for rs1489, it was given 14 reward points.

I would appreciate, if i got the reversal or i has to take a necessary action.

Regards,
Raman ([protected])