State Bank Of India [SBI] — rude behaviour of employees without knowing what customer wants

Address:

Barpeta, Assam, 781316

State bank of india, howly branch, less no of employees are present, they remains absent most of days, also during working hour, they don't do their works and roams here and there, and when a costumer wants to know something, they shows their rude behaviour and says come later on. It happened with me also, i want to know about status of my atm, when i approached there, they are too rude and asked me to come later on. I am a doctor, what do they think of themself, don't the customers have other things to do??? Please sbi higher officials, please do something or otherwise lot of people like me will switch to another bank without hesitation. Thanks