I was getting SMS on overdue amount of Rs. 3659/- for a SBI card which was never delivered to me. I never used SBI card for past 10years and I am not sure for what reason I was getting the overdue.
When contacted the customer care they told they are not able to see any transaction/ purchase on the card and even they are not sure to which email account statement are sent. After several calls finally I could able to get the account no. I requested to wave-off my balance as I haven't made any purchase or any transactions from past 10yrs and do not know how Rs. 3659/- was raised. They didn't do it.
Finally I paid the overdue amount as it was affecting my CIBIL score. Now I need the NOC letter and closure letter. When checked with customer care they mentioned it is sent to mailing address. But not sure to which mailing address it is sent.
Could you please send the NOC letter and closure document to my email id mentioned in the request in Interaction Id[protected].
Regards,
Nagabhooshan Shet
+91-[protected] Was this information helpful? |
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