State Bank Of India [SBI] — SBI Bank SBI Bank kyc verification pending for nps account

Address:3/254, kuruva street, nandyal, kurnool dist,AP

I have applied for eNPS on 13th of August, 2021 and selected SBI for bank verification, as I am a satisfied customer of SBI Bank for past 10 years. But the status is """Tier I Status: Freeze due to KYC verification is pending at Bank""".
I went to SBI Bank, but they are not sure about the verification process.
I had raised ticket with CRA, but clearly mentioned that SBI Bank has to approve/reject it.
I had tried to reach customer care, but they also don't know the process.
I had raised complaint to SBI Bank customer care, but they did not understand the question at all. They thought this is an normal KYC process at bank.
My final option was to raise complaint here, hope SBI Bank will take care of this this time.
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information