State Bank Of India [SBI] — SBI card late payment fee

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SBI Credit card Bangalore

Hi,

My name is Preethi, From Bangalore.
I writing a complaint on SBI credit card. I had some health issue's and I had no due's on SBI credit card. They had charged me a annual maintance fee of some 589 RS. I missed to pay due to some health issue and I was hospitalied and no was no active.
Next cycle I received a bill of 1, 090 which is 589 + fine. I had written an email for them to waive off the late fee, so that I will make a payment They did not respond me and again I received a bill now 2, 150. For 589 Annual card maintanence they have charged me 2150. Where I have not used the card from long time. Its been an year o[censored]sing the card and they are keep on charging. I had requested them to wave off the fine but no response and now they have again came back with more fine. I need a solution on this. PLease help me.

23/04/2022 ANNUAL FEE CHARGED (EXCL TAX 89.82) Debit 499=Total Outstanding(Rs.) 589

6/05/2022 FEE - LATE PAYMENT (EXCL TAX 72.00) Debit 400= Total Outstanding(Rs.)1, 090

15/06/2022 FEE - LATE PAYMENT (EXCL TAX 153.00) Debit 850= Total Outstanding(Rs.) 2, 150