CIBIL Dispute Id :CDS[protected]
Date Initiated[protected]
CIBIL Replies that there is "No Change - Please get in touch with SBICARD and XXXXXXXXXXXXXXX9141 for the required correction".
Here SBI Card shield itself by not providing their Customer Care Email ID for Individual Card holders on the Other Side CIBIL always serves its one-sided mission of favouring only the Bankers & not the Consumers.
If Banker raises a dispute immediately CICBIL flag it against the consumer without any data backup.
Whereas if the consumer (Self) provides the evidence of payment remittance to SBI Card they roll some days stating under processing & a few days later of their escalation mechanism they will be eager to close the call stating with the standard statement as " No Change - Please get in touch with SBICARD and XXXXXXXXXXXXXXX9141 for the required correction.
The highlight here is SBI Card cares only the corporate cardholders with email IDs to address their issues. Even this partiality is there for customer care IVRS Toll Numbers too
All the consumer universe should appreciate the Purpose of CIBIL Forum & their unity and their soft corner towards all bankers
What a consortium approach of CIBIL & Banker SBI Card. Do not know whether RBI Monitors such individual customer's pain points & challenges in getting the solution
After Posting this let me pray god resolve my complaint Was this information helpful? |