State Bank Of India [SBI] — sbi card to card issue

Address:	Bangalore, Karnataka, 560099
Website:	SBI

Yesterday afternoon, sbi peoples are called to me and they said_"we are offering sbi new credit card (Card to card), they asked to me any existing credit card your using_i said yes, hdfc and city bank credit cards i am using.
They said ok, we will consider city bank and we will issue through city bank.
They asked card details, but private information i am shared to them, bur they said_first we need to do transaction in this card then only this sbi credit card will approve, they said like this. This transaction they deducted 20000 rs my city bank credit card account, i said why deducted in my account. They said, first we need to do transaction in your card then only new card will come. Again your money will reimbursement to your city bank credit card. But till now didn't received any amount in my account.

I dont know what should i do now, please help on this.

Now i have recorded voice and transaction details.