State Bank Of India [SBI] — SBI Card Unused and Inactivated as soon as received. But still the bills are sent and expected to pay every month.

Address:	560040
Website:	www.sbicard.com

Hello,

SBI Card Unused and Inactivated as soon as received. But still the bills are sent and expected to pay every month.

My card has been deactivated, further to it the executives keep calling again and again for the same matter. However, I informed the matter to each executive every single time. At times, the executive sends a threatening message on Whatsapp messenger. This is something not expected from a reputed Bank and it's associates.

This is to bring it to your notice that, I have never used the card as long as it was active. There were multiple charges applied once the card was received. In-spite of denying to have the insurance, the insurance was issued on the card.

Upon repeated requests, the card was inactivated and I was told that - Henceforth I'll not need to pay the charges applied. After the card was inactivated, I received calls on multiple times for the payments and I explained the situation every single time to every single associate who called. This is a kind of harassment. At times I receive threatening messages from the SBI Associates.

After confirming that I do not have to pay the charges, why am I being harassed this way? Ideally, I have made no use of the much hyped card, so why do I have to pay such a huge payment now? I have been a customer of SBI for more 7 years already. And this is how, I'm being treated.

Can someone look into my grievances and address it? I'm very disheartened and disappointed by this. Please look into it ASAP.

Thanks,
Vijeta