State Bank Of India [SBI] — sbi charged me rs. 1498 /- for failed transaction against ksrtc bus reservation

Website:

www.sbicard.com

Dear team,

I had done total three transaction on the same day apart which two transaction has been cancelled and i have received refund against those transactions but one transaction has been failure form ksrtc i have not got tickets but money has been deducted from sbi cc my account.

1) pnr number: t72060995
Ob ref. No. Ob32893842
Trip code: 1731mumbgm/
Seat no. 17, 18 for journey date 14-sep-2018 20:30 has been cancelled and ksrtc reverse rs. 1331 /- to my sbi cc account

2) pnr number: not generated
Trip code: 1731mumbgm/
Seat no. 28, 27 for journey date 13-sep-2018 20:30 has been failure transaction from ksrtc pnr number is not generated for this ticket still sbi
Charge me rs. 1498 /- the same transaction is under dispute and for this transaction i had log a complaint with ksrtc also complaint no. For this is
29304 and i also log a new complaint no. 32869

3) pnr number: t72061025
Ob ref. No. Ob32893885
Trip code: 2130bgmmum/
Seat no. 5, 6 for journey date 20-sep-2018 21:30 has been cancelled and ksrtc reverse rs. 1331 /- to my sbi cc account.

If you want any more clarifications from my side i am ready to give and this is not happen first time with me this is happen second time because it is happened in the month of march-2018 also and i had escalated the same and send dispute form at that time still that money is also not refunded by sbi cc team yet.

Please find the attach snap for your reference please feel free to call me.

Thanks & regards
Lalitchandra daund
[protected]