State Bank Of India [SBI] — sbi credit card false commitment

Address:

Mumbai City, Maharashtra

I was using sbi gold and more card which was allotted to me lifetime free.

Sbi card executive has called and told me to upgrade my card to sbi elite card. I have asked various times before confirming for this card either its lifetime free or not and they have confirmed that this is lifetime free credit card.

First year it was free than sbi started charging me rs. 5, 000/- every year.

I have raised complaint about it and customer care said that this card was free for only first year.

Totally false promises and false commitments.

After this issue i advice not to go for sbi credit card.

Disgusting service.