Hi Sir,
I have got a call from SBI VISA credit card team (Vijay Agarwal - [protected]) on 27th Jan 2016 saying that SBI is sending
the new SBI card with chip and will need the details from me.He confirmed me with the details of the SBI card and asked me
to provide the OTP to issue the new card from SBI team.
Also, he said that the new card will be sent to you with within 7-10 working days.
On the call itself there was a transaction amount debited of Rs.7999 from my SBI card no. 4377XXXX4901XXXX and he said
that it will be reversed by next month bill cycle.
Again, on 13th Feb, I got the call from SBI VISA credit card team (Rakesh Malhotra - [protected]) asking for the OTP and he
said that the new chip card application requires the OTP. Soon, after that there was a Transaction of Rs.36, 599.00 made on
SBI Credit Card XX76XX at AMAZON SELLER SERVICES on 14 Feb 16 .
After that, I got the call from the same person Rakesh Malhotra - [protected] with different number and he said that the
OTP did not worked yesterday and asked for new OTP. After which, there was a Transaction of Rs.8, 032.00 made on SBI Credit
Card XX76XX at Deep Creation on 13 Feb 16 .
There are few other transactions done to VODAfone servies on 14th for the amount of Rs.2000 and Rs. 1000 on 14th Feb 2016.
I request you to please help me out in catching those thieves who have done fraud with me in the name of SBI and team.
I am not liable to pay all these transactions which are never being done from my end and have been looted by the cyber
fraud. Please please help me out in this as this has given me a lot of mental stress and discomfort in my life. I have
lost my Rs. 60000 with this fraud which is a very huge amount for a person like me. I have registered a complaint with SBI
customer car but they are not helping me out and want me to wait till the next bill cycle is generated.
SBI Complaint number : 1-[protected]
Please let me know or reach out to me in case of any more details.
Thanks,
Ram Prasad Sah
SBI Credit Card Number - 4377XXXX901XXXX
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