State Bank Of India [SBI] — sbi credit card swap

Address:824206

Hi sbi credit card team,

I have applied for new credit card last month and was promissed for the card having the 700 rs joining fee. However the card which got delivered is wronge and joining fee 3538.42 rs has been deducted from my account. Even the card which i received has not been activated as well. Just bcz of sbi credit card team mistake, customer should not be charged. I have called multiple times from tomorrow to sbi credit card team but no solution was provided. They just kept call on hold and disconnected from their end.

Do we have escalate herarcy in sbi? Is customer time not valuable at all?
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 29, 2020
Updated by Mprabhat68
I have called multiple times fr yesterday on the issue but no solution provided yet. Event customer care executive are hanging phone post asking to wait for sinier.
Complaint comments 

Comments

I didn't get my money .
RRN NO.[protected]

I dont know i never use my sbi card in itunes and money deducted from my account in the name of othpg[protected]apple.com/bill itunes.com
Amount of Rs 1000was deductef by sbi gend pai on 21feb . I don't know what changed suddenly and I never selected for personal accidental insurance bt they still deducted my money. I need my money back and don't want any pai
Name - suman
Account- [protected]
Branch -Mayur vihar phase 3
Contact - [protected]
summi 1992's reply, Feb 23, 2020
I need my money back
Sir . i was demand from a nordvpn company . they have procedure start of refund after 10 days they give a ARN 55429500042637007961217 . please check my refund where it is.

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