I made a call to SBI credit card agent to cancel my card since I do not want to use it. It was last year and since March or April they are sending me card statement or pay the card yearly charges. I wonder if I cancelled my card last year why even I am getting these card statements so I sent an email to SBI Card customer service and they confirm your card was not cancelled it was put under lost or stolen. I asked them I don’t have that card anymore even I don’t remember the card number and without my consent how can you put that card in lost or stolen. I have asked them to provide the call recording so I can file a case against them. Could you please help?
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