State Bank Of India [SBI] — sbi hal bangalore online banking issues

Website:

retail.onlinesbi.com/retail/login.htm

I forgot my online sbi internet banking password and wanted to reset it and the new password sent to my home address. For this i needed to do my aahaar linking of mu sbi account. The branch where my account is far from my home so i requested that them to let me do it at another sbi branch near my home. They didn't agree to that. I had to go to that branch. Next i needed to reset the internet banking password. I raised an online request to reset and dispatch the password. The online system says it the request has been accepted and the password will be sent in 2 weeks. The password never came. Since then i have raised the password reset and dispatch request 3 times and haven't heard anything from them yet.