State Bank Of India [SBI] — SBI Rude Behaviour

Address:

Ulhasnagar 3 Shanti Nagar

I visited SBI bank Ulhasngar - 3 shanti nagar branch as my debit card is not working internationally SBi has given me 2 debit cards one is Master and other is Rupay Global but both of them didn't work internationally when i was in dubai so after coming back i visited the branch and i was directed to first floor where someone by the name of Mahipal he was extremely rude has no manners to speak kept yelling at me saying that i had visited the branch and cancelled master card and i kept telling him i didn't cancel anything it was done autoatically and Rupay Card doesn't work in dubai its either Master or Visa but he yelled at me and asked me to leave saying nothing can be done.
I was highly disappointed with his behavior he failed to provide me the solution and was very very rude it didn't matter to him . i have no idea what to do as i will be travelling to dubai again and SBI and its employees are least concerned about customers problem