State Bank Of India [SBI] — Service

Address:	Kamrup Metropolitan, Assam, 781026
Website:	Sbi.co.in

Since last 9 years i am bearing an account with sbi. after so much of hard work i have started my own business. and thought to open an current account for my business with sbi bonda chariali branch, guwahati (a/c.[protected]). for last 1 year i got very good service from the bank and i applied for a pos terminal too. and on march the previous bank manager was transfered to other branch and replaced with other. but now the new manager is so hopeless that he is ignoring every service. due to some unavoidable circumstance i don't want to use my pos terminal so i wanted to withdraw the service but since march i am requesting the branch manager for withdrawal but he is ignoring my case. i had given my withdrawal application 3 times. but till now the product has not withdrawed and from my account every month they are deductimg 500 for the terminal. and now i want to close my account. this is so disappointing that a bank like sbi is ignoring their customer.

And today i went to sbi barbari branch guwahati to update my saving accounts passbook. i was going on line according to the token numbers. after waiting almost 1 and half hour when i finally reached to the counter the lady who is sitting in the counter said intensionally that the passbook can't updated because its a non home branch and ask me to open a new account or transfer my account to that branch and i left the branch. but i have updated my passbook so many times in other non home branch.

Is the way that the country's biggest bank is behaving like this to their customers. are the employees of the bank got employed through bribe? they don't even know how to behave to their customersn neither they know the service and products they have. this is really very very disgusting.

Sbi is having all the govt employees salary account that's why they are taking their customers for granted. i have been experiencing the worst service of the biggest bank. don't want to continue with this bank.

Worst service.. worst bank.. but wonderful techniques to play with customers mind and looting their money in terms of non branch deposit.