State Bank Of India [SBI] — Service Menager Is not Responding on KYC update request mail

Address:

New Town, Kolkata

I, Tutai Kumar Dalal, am an Existing customer of SBI NEW TOWN RAJARHAT(05112) .I suddenly discovered that all my transaction is getting blocked and the reason showing KYC not updated. I mailed the filled KYC form along with all supporting documents to the branch manager.

However, even after repeated mail and request, I am not getting any response from the branch. I personally called Mr. Debdas Dey. and still the issue is not resolved.

I also complain to customer service with ticket number 67027937 . They sent a mail that it has been resolved without actually providing the resolution.

Tried to follow up 6 times over mail and phone not response received yet from branch.

Branch Name: SBI NEW TOWN RAJARHAT(05112)
Service Manager: Debdas Dey
Contact of Service Manager: [protected]
A/C - XXXXXXX3538