State Bank Of India [SBI] — settlement of ppf account

Address:

Mumbai City, Maharashtra, 400093

This is with reference to my wifes ppf account [protected] where in there is a registered nomination. The documents required for settlement were all submitted to Andheri East branch in the month of September 2018. However the branch staff of Andheri were unable to trace the nomination details. Andheri East branch is making me run from Andheri to Fort branch all this was not enough now the Agm is asking me to go with succession. I am 73 years old retired bank official and the bankers are making me run from pillar to post. Please help me with this situation and necessary action. Thankfully K Ekanath Bhat