[Resolved]  State Bank Of India [SBI] — shubh nivesh endowment policy

Address: 133001

Sir, i am customer of sbi, ambala cantt (Hr). I have taken personal loan in feb 2016 for my personal requirement but bank employee given a policy (Subh nivesh policy) in wrong way. They said that policy is mandatory on loan. I was in pressured and signed on policy. Now they are making issue that you signed on policy. They deducted money from my account in auto transfer mode continuously. I am suffering mentally harassment since two years. I approached to sbi, ambala cantt, sbi life, irda and now i have send to written complaint rbi, chandigarh. I want action on bank employee mr j k malhotra, vandna, rakesh all three making fool to customer. Policy no[protected]
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Apr 12, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We acknowledge your concern. Additionally, it would be great if you could share us your alternate contact details and correct policy number for our team to connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Feb 27, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We are waiting for you to share your above mentioned details at the earliest so that we can connect with you for assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Feb 28, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We are still waiting for you to provide us with your alternate contact details and correct policy number soon so that we can assist you better.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Feb 28, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We have not received requested details till date through email hence as per our company policy, we are closing the loop here. Please reply us your detailed complaint on our official email address - [protected]@sbilife.co.in, in case you need our assistance or wish to re-initiate the conversation.

Thanks & Regards,
SBI Life Insurance - Customer Care
Mar 05, 2018
Updated by ramnaresh12
mob-[protected] & policy no -[protected], i want action on all three persons who is made me fool and give me policy in wrong way manner . they set an example that i have signed on policy but also they made me pressurizer for signed for auto debt transfer from account for policy. sir, i want refund my amount at about 29843/ rupees. bank has been act on my complaint at RBI on 23 Feb 2018 for delete of auto debt transfer. now i want action on bank employee and refund my deducted amount . rectify my problem earliest. thanks.
Verified Support
Mar 06, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We acknowledge your concern. We request you to mail us your correct policy number and contact details along with best time to call you on our official email address - [protected]@sbilife.co.in. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Mar 07, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We are waiting for you to mail us your above mentioned details at the earliest so that we can connect with you for assistance. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Mar 08, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We are still waiting for you to mail us your earlier requested details soon so that our team can assist you better. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Mar 09, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We have not received requested details till date hence as per our company policy, we are closing the loop now. In case you need our assistance or wish to re-initiate the conversation. Please mail us with necessary details, since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail.

Thanks & Regards,
SBI Life Insurance - Customer Care
Mar 15, 2018
Updated by ramnaresh12
Sir, i am customer of sbi, ambala cantt (Hr). I have taken personal loan in Feb 2016 for my personal requirement but bank employee given a policy (Subh nivesh policy) in wrong way. They said that policy is mandatory on loan. I was in pressured and signed on policy. Now they are making issue that you signed on policy. They deducted money from my account in auto transfer mode continuously. I am suffering mentally harassment since two years. I approached to sbi, ambala cantt, sbi life, IRDA and now i have send to written complaint RBI, chandigarh. I want action on bank employee mr j k malhotra, vandna, rakesh all three making fool to customer. Policy no [protected]. my mobile no [protected]/[protected] & email. [protected]@gmail.com
 
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