State Bank Of India [SBI] — special sb account

Address:	Bangalore, Karnataka
Website:	www.onlinesbi.com

I have an sb a/c [protected] with ssi peenya industrial estate branch. The account has opened more than 10 years back. It is supposed to work as whenever there is excess money in the sb account it gets transferred to mod account which fetches a little higher interest and also whenever the balance in the sb goes below the minimum balance the funds automatically transferred from mod to sb account. But now it has stopped working like this and sb is getting charged the fine for not maintaining the minimum balance even though there is a balance of 72000/-. Also i am unable to withdraw or close the mod.in spite of repeated complaints (Tkt no. [protected], [protected]) and also emails there is no response from the bank/branch. The branch does not pick the telephone calls any time.